The information we collect about the visitors via the website is processed according to the purpose for which it was obtained. In order to provide quality services to our customers and assess the needs, improve the content of the website and its placement, in addition to the data provided by the user, we collect information contained in the website access files (IP address, Internet service provider, time of visit, sections and goods).

A Cookie is a small text file that a web browser (for example: Internet Explorer, Firefox, Google Chrome or Safari) stores on web browser user’s computer, tablet or smartphone. Thus, the websites can also save the web user’s individual settings. Cookies usually contain information about the name of the website, how long it is stored on the device, and the unique number. Cookies can be considered the way the website obtains information allowing to identify the user and respond accordingly.

There are three main types of cookies:

Session cookies are temporary files that are stored on the user’s computer, tablet, or smartphone until the end of the session, website leaving, or web browser closing, and are used to offer services that require verification on the particular website;

Persistent cookies are stored on the computer, tablet or smartphone for a period of time specified by the cookie parameters or as long as they are deleted by the user, and are used to remember user-selected settings and personalize communication;

Third-party cookies allow you to obtain information about how websites are used and to provide users with advertising content that is optimally tailored to the interests of specific users.

Cookies of are used for the following purposes: to determine the most visited sections of the websites, to obtain statistics about the websites and the number of visitors to its sections, time spent, etc., using Google Analytics.

  • To display website information tailored to the needs of the website visitor.
  • Cookies only identify the Data Subject’s equipment, but do not reveal the Data Subject’s identity in any way.
  • The Company’s website may contain links to the websites of other service providers (third parties), which have their own terms of personal data use and protection, for which the Company is not responsible.

The data subject has the right to refuse further processing of his/her data at any time (please send us message to, unless there is no other legal basis for data processing or the regulatory enactments provide otherwise.

Privacy policy

Manager and its contact information

Personal data processing manager: SIA Larifāns, single registration No.40003365497, legal address: Kurbada street 2b, Riga, LV-1009.

Our contact information for issues related to the personal data processing: You can ask questions about the personal data processing using this contact information or by visiting us at our legal address.

By using the services of our online store and purchasing goods, you agree to the processing and storage of your personal data.

SIA Larifāns (hereinafter – “we”, “us”, “our”) undertakes to process only the personal data necessary for the performance of our commercial activity, fulfilment of regulatory enactments and contractual obligations, as well as for ensuring legitimate interests. We process your personal data in accordance with applicable data protection laws, including the European Union (EU) General Data Protection Regulation and other legislation governing the processing and protection of personal data.

We have taken the necessary technical and organizational measures to ensure the security of personal data, which ensures the protection of your personal data from accidental disclosure, alteration, or other illegal data processing.

Purposes of personal data processing

In order to identify you as a buyer and recipient of goods, issue an invoice, ensure delivery of goods and fulfil other obligations arising from the concluded Contract, we process your name, surname, telephone number, e-mail address, residential address and billing information.

In order to send you transaction and administrative communication materials, such as a purchase confirmation, a reminder of an incomplete purchase, or detailed information about the delivery of the goods, we process your name, surname and e-mail.

In order to provide answers to your questions by filling in the communication section of our website, to contact our staff directly by phone or electronically, we process the personal data you voluntarily provide – name, surname, telephone number and e-mail address, as well as other information provided. Your personal data will only be used to contact you and answer your questions, comments, or suggestions.

In order to send promotional materials, discounts or other special offers based on your interests, to which you have given your consent, we process your name, e-mail address, telephone number, purchase and website visit history information. You can unsubscribe from receiving such messages at any time by sending an e-mail to

To participate in lotteries and competitions for goods and services, we process your name, surname, e-mail and telephone number. By expressing consent to participate in lotteries and contests, you agree to the processing of your personal data.

Personal data storage period

We will store your personal data for as long as necessary to achieve mentioned processing purposes unless the longer storage is specified or permitted by applicable regulatory enactments.

Personal data transfer

We may share your personal data within the SIA Lotos Pharma group.

In order to fulfil our obligations, we may transfer your personal data to business partners, data processors who perform the necessary data processing on our behalf, such as IT infrastructure developer and maintainer, marketing agencies, courier services, etc. These companies are required by law and our cooperation agreement to protect your personal data and to process it only in accordance with our stated purposes.

Upon request, we may transfer your personal data to government and law enforcement authorities to defend our legal interests, if necessary, by executing, filing, and defending legal claims.

Your rights regarding the processing of personal data

In accordance with the General Data Protection Regulation and the legislation of the Republic of Latvia, you have the right to:

1) access your personal data and receive information regarding its processing;

2) request to correct incorrect, inaccurate, or incomplete personal data, or to correct them yourself by logging in to your profile;

3) delete your personal data (“to be forgotten”), except in cases where the law requires us to keep the data;

4) revoke the previously given consent to data processing;

5) restrict the processing of your data – the right to request us to temporarily stop processing all your personal data;

7) address to the Data State Inspectorate.

You can submit the request for the exercise of your rights by filling in the form in person at our office at Kurbada street 2b, Riga, LV-1009, presenting an identity document (passport or ID card), or by sending the request electronically using a secure electronic signature.

We may amend the Privacy Policy at any time without notice. The amendments take effect after their publication on the website. You are responsible for the periodic review of this Privacy Policy to ensure that you are aware of the changes.

The last change to the privacy policy was made on July 29, 2021.

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